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WKU Health Services achieves AAAHC accreditation

WKU Health Services has achieved accreditation by the Accreditation Association for Ambulatory Health Care (AAAHC). Achieving this distinction separates WKU’s health and ambulatory care facility from many other outpatient facilities by providing the highest quality of care to its patients as determined by an independent, external process of evaluation.

Status as an accredited organization means WKU Health Services has met nationally recognized standards for the provision of quality health care set by AAAHC. More than 5,000 ambulatory health care organizations across the United States are accredited by AAAHC. Not all ambulatory health care organizations seek accreditation and not all that undergo the rigorous on-site survey process are granted accreditation.

“We believe our patients deserve the best,” stated Vicky Rosa, Executive Director of WKU Health Services. “When you see our certificate of accreditation, you will know that AAAHC, an independent, not-for-profit organization, has closely examined our facility and procedures. It means we as an organization care enough about our patients to strive for the highest level of care possible.”

Ambulatory health care organizations seeking accreditation by AAAHC undergo an extensive self-assessment and on-site survey by AAAHC expert surveyors – physicians, nurses and administrators who are actively involved in ambulatory health care. The survey is consultative and educational, presenting best practices to help an organization improve its care and services.

“Going through the process challenged us to find better ways to serve our patients, and it is a constant reminder that our responsibility is to strive to continuously improve the quality of care we provide,” Rosa said.

WKU Health Services began offering medical services 24 hours a day, 7 days a week in the 1970s to students on the campus of WKU.  In the late 1990s, WKU Health Services began providing medical services for WKU faculty and staff. During 2001, WKU Health Services began billing commercial insurance and adopted a fee-for-services model.  In 2009, WKUHS set out on their journey to achieve accreditation. WKU Health Services is a full service primary care center. Services available include primary care, mental health, women’s and men’s health, allergy shot administration, immunizations, travel clinic, physicals, drug screenings, lab services, X-ray and health education services. Medical providers include two full-time board certified physicians and two full-time certified nurse practitioners in addition to licensed clinical staff and qualified administrative professionals. WKU Health Services is located at 1681 Normal Drive, Bowling Green, Ky. For information, call (270) 745-5641 or visit http://www.wku.edu/healthservices.

Contact: Vicky Rosa, (270) 745-3830 or vicky.rosa@wku.edu

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